A
telephone operator is either
With the development of
computerized telephone dialing systems, many
telephone calls which previously required a live operator can be placed automatically by the
calling party without additional
human intervention. Before the advent of
automatic exchanges, an operator's assistance was required for anything other than calling telephones across a shared
party line. Callers spoke to an operator at a switching office who then literally connected their wire to the proper circuit in order to complete the call. Being in complete control of the call, the operator was in a position to listen to private conversations.
Direct Dial (DDD) systems were developed in the 1920s to reduce labor costs as usage increased, and to ensure privacy to the customer. As phone systems became more sophisticated, this sort of direct intervention by the telephone operator was needed less and less.
As well as those employed by the public networks, operators were also needed by
companies to answer incoming calls and connect them to the correct
extension. This function is still needed but answering systems with
automated attendants and automated directories have reduced the workload of operators and in small companies the operator usually has other functions such as
greeting visitors.
See also
External links
- Early telephone operators. The very first telephone operators (from 1878 onwards) were teenage boys. They had been used successfully as telegraph operators for many years but proved unsuitable for telephone service. They were replaced by women and operators have been almost exclusively female ever since.
The telephone is a telecommunications device which is used to transmit and receive sound (most commonly speech). Most telephones operate through transmission of electric signals over a complex telephone network which allows almost any phone user to communicate with almost anyone.
..... Click the link for more information.
An operator-assisted call is one in which the calling party places a telephone call which requires an operator to provide some form of assistance in completing the call. This may include telephone calls made from pay phones, calls placed station-to-station, person-to-person,
..... Click the link for more information.
A payphone or pay phone is a public telephone, with payment by inserting money (usually coins) or a debit card (a special telephone card or a multi-purpose card) or credit card before a call is made.
..... Click the link for more information.
A collect call in the USA and Canada or reverse charge in the UK and other countries (or calling collect) is a telephone call in which the calling party wants to place a call at the called party's expense.
..... Click the link for more information.
Motto
"Dieu et mon droit" [2] (French)
"God and my right"
Anthem
"God Save the Queen" [3]
..... Click the link for more information.
A
credit card is a system of payment named after the small plastic card issued to users of the system. A credit card is different from a debit card in that it does not remove money from the user's account after every transaction.
..... Click the link for more information. An operator-assisted call is one in which the calling party places a telephone call which requires an operator to provide some form of assistance in completing the call. This may include telephone calls made from pay phones, calls placed station-to-station, person-to-person,
..... Click the link for more information.
An operator-assisted call is one in which the calling party places a telephone call which requires an operator to provide some form of assistance in completing the call. This may include telephone calls made from pay phones, calls placed station-to-station, person-to-person,
..... Click the link for more information.
This is a list of country calling codes defined by ITU-T recommendation E.164.
At a glance
+0: Not used
+1: NANP +1: US, CA
See List +1 242: BS
+1 246: BB
+1 264: AI
..... Click the link for more information. Direct Distance Dialing (DDD) or direct dial is a telecommunications term for a network-provided service feature in which a call originator may, without operator assistance, call any other user outside the local calling area.
..... Click the link for more information.
The telephone is a telecommunications device which is used to transmit and receive sound (most commonly speech). Most telephones operate through transmission of electric signals over a complex telephone network which allows almost any phone user to communicate with almost anyone.
..... Click the link for more information.
mobile phone or cell phone is a long-range, portable electronic device used for mobile communication. In addition to the standard voice function of a telephone, current mobile phones can support many additional services such as SMS for text messaging, email, packet switching
..... Click the link for more information.
A mobile network operator (MNO), also known as wireless service provider, wireless carrier, mobile phone operator, or cellular company, is a telephone company that provides services for mobile phone subscribers.
..... Click the link for more information.
GSM services are a standard collection of applications and features available to mobile phone subscribers all over the world. The GSM standards are defined by the 3GPP collaboration and implemented in hardware and software by equipment manufacturers and mobile phone operators.
..... Click the link for more information.
computer is a machine which manipulates data according to a list of instructions.
Computers take numerous physical forms. The first devices that resemble modern computers date to the mid-20th century (around 1940 - 1941), although the computer concept and various machines
..... Click the link for more information.
A telephone call is a connection over a telephone network between the calling party and the called party.
Information transmission
A telephone call may consist of an ordinary voice transmission using a telephone, a data transmission when the calling party and called party
..... Click the link for more information. The calling party (also called caller, call originator or A-party) is a person who (or device that) initiates a telephone call over the public switched telephone network, usually by dialing a telephone number.
..... Click the link for more information.
Editing of this page by unregistered or newly registered users is currently disabled due to vandalism.
If you are prevented from editing this page, and you wish to make a change, please discuss changes on the talk page, request unprotection, log in, or .
..... Click the link for more information.
worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
In the field of telecommunications, a
telephone exchange or
telephone switch is a system of electronic components that connects telephone calls.
..... Click the link for more information. In 20th century telephone systems, a party line (also multiparty line or Shared Service Line) is an arrangement in which two or more customers are connected directly to the same local loop.
..... Click the link for more information.
Direct Distance Dialing (DDD) or direct dial is a telecommunications term for a network-provided service feature in which a call originator may, without operator assistance, call any other user outside the local calling area.
..... Click the link for more information.
A
company is a form of business organization.
Types
There are various types of company that can be formed in different jurisdictions, but the most common forms of company are:
- a company limited by shares.
..... Click the link for more information. An extension telephone is an additional telephone wired to the same telephone line as another. In middle 20th century telephone jargon, the first telephone on a line was a "Main Station" and subsequent ones "Extensions".
..... Click the link for more information.
In telephony, an automated attendant (also auto attendant or auto-attendant, or sometimes autoattendant or AA) system allows callers to be automatically transferred to a user's extension without the intervention of a receptionist.
..... Click the link for more information.
A receptionist is a person in an office/administrative support position. The work is usually performed in a waiting area such as a lobby or front office/desk of an organization or business.
..... Click the link for more information.
A switchboard (also called a manual exchange) was a device used to connect a group of telephones manually to one another or to an outside connection, within and between telephone exchanges or private branch exchanges (PBXs). The user was typically known as an operator.
..... Click the link for more information.
A collect call in the USA and Canada or reverse charge in the UK and other countries (or calling collect) is a telephone call in which the calling party wants to place a call at the called party's expense.
..... Click the link for more information.
worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
In telecommunications,
directory assistance or
directory enquiries..... Click the link for more information.